Notice of Nondiscrimination

Discrimination is against the law

AOA体育平台 organizations meet all applicable federal civil rights laws. AOA体育平台 organizations do not exclude people, treat them differently, or otherwise discriminate because of race, color, national origin, age, religion, ethnicity, culture, language, physical or mental disability, socioeconomic status, sex (including pregnancy, sexual orientation, and gender identity or expression), inability to pay or because payment for services would be made under Medicare, Medicaid or the Children's Health Insurance Program.

AOA体育平台 provides:

  1. Aids that help people with disabilities communicate effectively with us, such as:
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  2. Interpreter and translation services for deaf, hard-of-hearing and limited English proficient (LEP) patients at no cost to patients or families

If you need any of these services, contact the appropriate Patient Relations Coordinator listed on this page. If you believe a AOA体育平台 organization has failed to provide these services or discriminated in another way on the basis of your age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation or gender identity of expression, you can file a grievance by contacting the appropriate Patient Relations Coordinator listed on this page:

OrganizationPatient Relations Coordinator
AOA体育平台Madison Montgomery
110 Free St.
Portland, ME 04101
Email: [email protected]
Phone: 207-662-1309
TTY: 711 (Maine Relay Service)
Fax: 207-661-7100
AOA体育平台 Pen Bay Hospital
AOA体育平台 Waldo Hospital
Michelle Jura
6 Glen Cove Dr.
Rockport, ME 04856
Email: [email protected]
Phone: 207-301-8491
TTY: 711 (Maine Relay Service)
 AOA体育平台 Behavioral HealthJonathan Crimmins
78 Atlantic Place
South Portland, ME 04106
Email: [email protected]
Phone: 207-661-6330
TTY: 711 (Maine Relay Service)
AOA体育平台 Home Health & HospiceChris Costello
15 Industrial Park Road
Saco, ME 04072
Email: [email protected]
Phone: 207-721-1288
TTY: 711 (Maine Relay Service)
AOA体育平台 Franklin HospitalDarcy Gray
111 Franklin Health Commons
Farmington, ME 04938
Email: [email protected]
Phone: 207-779-2227
TTY: 711 (Maine Relay Service)
Fax: 207-661-7100
 AOA体育平台 Lincoln HospitalHeather McLeod
35 Miles Street, Damariscotta, ME 04543
Email: [email protected]
Phone: 207-633-1923
TTY: 711 (Maine Relay Service)
AOA体育平台 Maine Medical Center Biddeford/SanfordKatherine Welch
1 Medical Center Dr.
Biddeford, ME 04005
Email: [email protected]
Phone: 207-283-7906
TTY: 207-283-7028
 AOA体育平台 Maine Medical Center PortlandKatherine Welch
22 Bramhall Street
Portland, ME 04102
Email: [email protected]
Phone: 207-283-7906
TTY: 711 (Maine Relay Service)
 AOA体育平台 Memorial HospitalLarissa Nattrass
3073 White Mountain Highway
North Conway, NH 03860
Email: [email protected]
Phone: 603-452-8454
TTY: 603-356-4988
AOA体育平台 Mid Coast HospitalKristie Gaines
123 Medical Center Dr, Brunswick, ME 04011
Email: [email protected]
Phone: 207-373-6393
TTY: 711 (Maine Relay Service)
 AOA体育平台 Stephens HospitalJudith Allen
181 Main St.
Norway, ME 04268
Email: [email protected]
Phone: 207-744-6136
TTY: 207-743-1597
 NorDxElizabeth A. Cote
301A U.S. Route 1
Scarborough, ME 04074
Email: [email protected]
Phone: 207-396-8561
TTY: 711 (Maine Relay Service)

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, a Compliance Coordinator is available to help you. You also can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at , or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at