MyChart Access Guide

Create your own MyChart account or request access to someone else's

MyChart makes it easy to stay connected to your own health information and help manage the health of others. With proxy access, family members or caregivers can view a patient鈥檚 MyChart account, including their health record, appointment details and messages. 

How to sign up for MyChart and request access to someone else鈥檚 MyChart account:

Follow these steps to create your own AOA体育平台 MyChart account:

  1. Visit the MyChart website

    Go to and click Sign up now.

  2. Enter an access code or request online access

    If you recently visited a AOA体育平台 provider and received an access code, enter it along with the required details.

    If you don鈥檛 have an access code, click Request Online to begin self-activation for your account.

  3. Provide your information

    Fill out as many fields as possible to help verify your identity in the next steps.

  4. Confirm your identity

    You鈥檒l be asked to answer security questions to confirm your identity and secure your account.

    These questions are generated by a third-party verification system and vary for each person.

    Examples of what you may be asked for:

    • Your age
    • A current or past employer
    • An old phone number

    You may also have the option to select 鈥�None of the above.鈥�

  5. Create your username and password

    Once your identity is verified, choose a username and password for your account.

    Write them down and store them in a safe place.

  6. Review and accept the terms

    Read through the Terms and Conditions and click Accept.

    You will then be logged into your MyChart account.

Option 1: Request Proxy Access with a MyChart Proxy Access Form

You can complete and submit a in two ways:

  • In Person: Visit the minor鈥檚 AOA体育平台 provider鈥檚 office. Both the patient and the requester must be present and have a AOA体育平台 Medical Record Number (MRN).
  • By Email: If you cannot visit in person, email the completed form along with a photo of a government-issued ID to [email protected].

This method requires a review by a AOA体育平台 representative and typically takes 1鈥�2 business days from the time the forms are received.

Option 2: Request Proxy Access Online

  1. .
  2. Click the Your Menu icon in the top left corner.
  3. Under Sharing, select Request Access to Another Patient.
  4. Complete the questionnaire and upload the required documents:
    • Last 4 digits of the patient鈥檚 Social Security Number (SSN)
    • Your relationship to the patient
    • If you are the Legal Guardian, Non-Custodial Parent, or have Power of Attorney for Healthcare for the minor, you must upload a legal document confirming your authorization.
    • A government-issued photo ID
    • A completed signed by the AOA体育平台 patient
  5. Once submitted, a AOA体育平台 representative will review your request. Processing typically takes 1鈥�2 business days after the documents are received.

  Important: The person requesting proxy access must have their own AOA体育平台 MyChart account.


Option 1: Patient Directly Grants Access in MyChart

The patient can invite someone to access their MyChart account by following these steps:

  1. .
  2. Click the Your Menu icon in the top left corner.
  3. Under Sharing, select Sharing Hub.
  4. Choose Family Member, Close Friend, or Caregiver.
  5. Select Manage Ongoing Access to Your MyChart Account.
  6. Click Invite Friends or Family.
  7. Complete all required fields and click Send Invite.
  8. The recipient will receive an email invitation and must log in to MyChart to accept the invitation within 1 day.

 

Option 2: Request Proxy Access with a MyChart Proxy Access Form

You can complete and submit a in two ways:

  • In Person: Visit your AOA体育平台 provider鈥檚 office. Both the patient and the requester must be present and have a AOA体育平台 Medical Record Number (MRN).
  • By Email: If you cannot visit in person, email the completed form along with a photo of a government-issued ID to [email protected].

This method requires a review by a AOA体育平台 representative and typically takes 1鈥�2 business days from the time the forms are received.

Option 3: Request Proxy Access Online

  1. .
  2. Click the Your Menu icon in the top left corner.
  3. Under Sharing, select Request Access to Another Patient.
  4. Complete the questionnaire and upload the required documents:
    • Last 4 digits of the patient鈥檚 Social Security Number (SSN)
    • Your relationship to the patient (with supporting documentation)
    • A government-issued photo ID
    • A completed signed by the AOA体育平台 patient
  5. Once submitted, a AOA体育平台 representative will review your request. Processing typically takes 1鈥�2 business days after the documents are received.

Get Help with MyChart

For technical support, call 855-255-2300. For billing questions, call 866-804-2499.

Get the MyChart App

Download MyChart from the or .

Open the app, select AOA体育平台 MyChart and sign in or sign up.